Practice Policies — The Eighth House Wellness

In order to book your appointment, a credit card must be on file. You do not need to use this card for payment, nor do you need to pre-pay for your service.
Please provide 24 hours notice before cancelling your appointment. Failure to provide adequate notice will result in a fee equal to half of your scheduled service charged to the card on file. You will be notified before your card is charged.
Sessions begin and end at scheduled times. If you arrive late, your session will still end at the originally scheduled time. These shortened appointments will be full price.
Three cancellations during prime scheduling times will result in an inability to book appointments for those times.
If you are feeling unwell, have a fever or any contagious condition, please reschedule.

Clients must complete a new client intake form and keep me abreast of any health changes. This information is kept secure and confidential and is vital to receiving the best and safest care.
Payment is due at the time of service. Accepted forms of payment include: Credit card, Cash, Gift Card to The Eighth House Wellness.
Clients who arrive under the influence of drugs or alcohol will not receive service. Being present is important for the healing experience.
For most services, you will undress to your comfort level and will be properly draped under a sheet and blanket. You do not need to remove your underwear for any treatment.
For services where you are fully clothed, wear comfortable clothing.
When possible, please refrain from wearing perfume or cologne to your treatment. Strong scents are a trigger for migraine and your session could be cut short.
You will have a choice of fragrance free lotion/oil or aromatherapeutic essential oils. Please let me know if you are sensitive to scent, so the room is best set up for your healing experience.
Please shower the day of your treatment, and If coming from a workout, please shower before arriving at the studio.

The Eighth House Wellness has a zero tolerance policy when it comes to the inappropriate client behavior, including, but not limited to the following:
- Inappropriate touching or grabbing
- Sexual comments, innuendo, propositioning, or harassment of any kind
- Intentionally exposing yourself to the therapist
- Verbal abuse or threats
- Hate speech
Should any of the above offenses occur, your session will immediately come to a halt and you will be charged for the full amount of your service. Should the offense warrant police involvement, they will be called.

Appointments will start and end on time. If I am running late, I will notify you as soon as I can and will discount the appointment accordingly.
Should I need to reschedule your appointment, I will provide 24 hours notice. In case of illness or emergency, should I have to cancel, I will reschedule you at a discounted rate of 50% for your inconvenience.
The space will be clean and sanitized with fresh linens for your appointment.
I will perform your service with competency and professionalism.
I will honor your wishes for sound and scents for your session.
I will always check in with you to ensure you feel comfortable and secure in your treatment.
Your records will be kept secure and your information will be kept confidential.
It will always be my goal to meet you where you are and honor your energy.